Contact us
Questions about a product, an edging height, your order or delivery? We are happy to help.
A friendly human on our team is always happy to help, no bots and no runaround. Email us any time and we will reply as soon as we can, usually within one working day.
If you are chasing an order, include your order number and the email address you used at checkout, and we can pull it up straight away. You can also check progress yourself on the Order Tracking page.
Company information
Full, transparent business details, so you always know exactly who you are buying from.
- Company nameLawn Care Company USA, a division of Caruso Consulting Co Ltd
- Company registration (Thailand)0765554000332
- US contact address1019 E 4th Place, Los Angeles, CA 90013, USA
- Registered addressSuite 4, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand
- Phone+66 98 391 3877
- Emailtheteam@mylawn.store
Orders over $60 ship free with tracked delivery (a flat $22 applies below that). See Refunds & Returns and Shipping for the full details.
Frequently asked questions
How can I ask a product question?
Email theteam@mylawn.store with the product and option you are considering.
What are the delivery charges?
Standard USA delivery is free on orders of $60 or more after discounts; below $60 the charge is $22. Express Shipping is a separate $22 option. Check the shipping policy and checkout for delivery estimates.
What is the return window?
Returns can be requested within 15 days of delivery. Contact us before returning an item. See the returns policy for eligibility, return postage and applicable fees; report faulty, damaged or incorrect items promptly.
How do I track an order?
Use the tracking information sent after dispatch or contact us with your order reference.